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SHIPPING

SHIPPING POLICY

Please note that all prices excludes shipping charges, all shipping charges will be added at checkout.

Please contact us for any personalized quote.

Processing time: Order verification and packaging. 

All orders will be dispatched within 24 hours after the order has been placed, verified and payments have been cleared.

Once dispatched you will receive a tracking number.

The Courier Guy to your door: delivery time 2-3 working days*

*For all major areas. Outlaying areas please add 2-3 working days to normal delivery time.

Please note that de do not take responsibility/accountability for non-deliveries to farms. We therefore recommend that customers make use of street addresses in cities/towns or alternatively to a The Courier Guy depot to ensure the courier can find it easily.

Additional Pudo terms:

From the moment you receive the notification stating your package has arrived at one of the Pudo lockers, you will have 36 hours to pick up your package.

 

If you don’t pick up your package within the deadline, it will be sent to the closest Pudo Kiosk/Depot.

 

The customer can make contact with TCG to arrange for the package to be resend to a Pudo locker nearest to you or an alternative address at an additional cost. The customer will be expected to make all necessary arrangements for delivery/collection once the deadline of the 36 hours have been missed.

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